Privacy Policy

Updated: May 23, 2018

This privacy policy has been compiled to better serve those who are concerned with how their Personal Data is being used online. Personal Data is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Data in accordance with our website https://www.centralpacific.hk

 

When and how do we collect personal information?

We collect information from you when you fill out a form on our website, subscribe to a newsletter, open a support ticket, provide us with feedback, purchase a service from us, respond to a survey or marketing communication or contact us directly by email.

What personal information do we collect from you?
  • your first and last name
  • the company your work for (if available)
  • your email email address
  • other details such as your phone number and job title (if available)If you use any of our web forms, we may furthermore collect internet protocol addresses, device identifiers, date and time and geolocation information related to a particular mobile device. We only collect this information to be able to provide confirmation later on that you gave us your explicit permission to store your data and contact you as outlined in this Privacy Policy.
How do we use your information?

We may use the information we collect from you when you you fill out a form on our website, subscribe to a newsletter, open a support ticket, provide us with feedback, purchase a service from us, respond to a survey or marketing communication or contact us directly by email in the following ways:

If you are a customer:

  • To allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails or messages regarding your enquiries or other products and services.
  • To follow up with you after correspondence (chat, email or phone inquiries)

If you are a supplier:

  • To allow us to contact you whenever we require your services.
  • To allow us to better service you in responding to your supplier requests.
  • To send periodic emails or messages about relevant company updates.
  • To follow up with you after correspondence (chat, email or phone inquiries)
How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

We only select software systems that follow the EU General Data Protection Regulation (GDPR) and commit themselves to the highest security standards.

We use regular Malware Scanning.

We never ask for credit card numbers on our website.

 

General Third-party disclosure

We do not sell, trade, or otherwise transfer your Personal Date to outside parties unless we provide you with advance notice and receive your permission to do so.
This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Cookies

Our website is using Google Analytics and by default is using cookies to increase your experience when visiting the website.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Segment (Segment Inc.)

Segment is an analytics service provided by Segment Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out

Google AdWords conversion tracking (Google Inc.)

Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

How can I manage the installation of Cookies?

In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that might possibly have saved the consent for the installation of Cookies by this website. It is important to note that by disabling all Cookies, the functioning of this site may be compromised. Users can find information about how to manage Cookies in their browser at the following addresses: Google ChromeMozilla FirefoxApple Safari and Microsoft Windows Explorer.

In the case of services provided by third parties, Users can exercise their right to withdraw from the tracking activity by utilizing the information provided in the third party’s privacy policy, by clicking the opt-out link – if provided – or by contacting the third party.

Notwithstanding the above, the Owner informs that Users may take advantage of: Your Online Choices. This service allows Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of this resource in addition to the information provided in this document.


In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 2 days
Access to your data:

It is important to us that you feel comfortable providing your personal data to us at any time. Therefore please contact us, if you like to access your personal data, correct inaccuracies or delete your personal data in full or in part.
Please mind however, that in some circumstances, a minimum amount of data must be kept for a certain period of time to comply with other regulations, as well as accounting and auditing requirements.

 

If at any time you feel Central Pacific Consultants Ltd. acts in violation of this privacy policy, please contact us immediately.

Central Pacific Consultants Limited
9th Floor, 33 Des Voeux Road Central
Central, Hong Kong
enquiry@centralpacific.hk